Privacy Policy
Effective Date: Nov 11, 2023
This Privacy Policy describes how excelapp.io (“we”, “us”, “our”) collects, uses, and discloses your Personal Information when you use our SaaS service, which allows you to turn Excel files into web applications (“Service”).
1. Information We Collect
We collect information to provide and enhance our Service, ensuring a personalized and efficient experience for you. This includes:
- Personal Information: When you register for our Service, we collect personally identifiable information such as your name, email address, and contact details. This information is kept strictly confidential and is crucial for service-related communication and support.
- Usage Data: To continually improve our Service, we gather data on how you access and use it. This includes your IP address, browser type and version, the pages you visit on our Service, and the duration of your visits. Analyzing this data helps us optimize the user experience and identify areas for enhancement.
- Excel Data: A core aspect of our Service is the collection and secure storage of the Excel files you upload. We implement advanced security measures, including encryption, to ensure the protection and confidentiality of the data within these files. We are committed to maintaining the highest standards of data security and privacy.
By understanding and managing your data with utmost care, we strive to provide a service that is not only effective but also secure and trustworthy.Â
2. Use of Information
 We are committed to using the information you provide responsibly and transparently. The collected information is utilized for the following purposes:
- Service Delivery and Improvement: To provide, maintain, and continuously enhance our Service, including its features and functionality, and to analyze usage trends and feedback for service optimization.
- Communication and User Experience: We engage in proactive communication with you regarding any updates, changes, or essential information about our Service. Additionally, we aim to enhance the interactive features of our Service to ensure a dynamic and engaging user experience, facilitating user interaction and satisfaction.
- Customer Support and Monitoring: Our commitment extends to providing timely and effective customer support to address your inquiries and resolve service-related issues. We also continuously monitor our Service’s usage to maintain its stability, ensure security, and proactively address any technical issues or potential misuse.
- User Control and Service Adaptation: We respect your autonomy over your personal data, offering options to manage preferences regarding its use. We are also committed to keeping you informed about significant changes in our policies or Service, ensuring transparency and allowing you the opportunity to review and adapt to these changes.
This policy reflects our current data usage practices, and we are committed to regular reviews and updates in line with evolving legal standards and best practices.
3. Disclosure of Information
We are committed to protecting the confidentiality and security of your information. We may disclose your Personal Information and other data, including uploaded Excel files, under the following strictly controlled circumstances:
- Legal Compliance: We may disclose information if required by law, such as in response to a subpoena, court order, or other legal process.
- Rights and Property Protection: If necessary, we will disclose information to protect and defend our rights or property, but this will not include selling, renting, sharing, or otherwise disclosing personally identifiable information for commercial purposes in violation of the commitments set forth in this Privacy Policy.
- Investigation of Wrongdoing: In the event of an investigation into suspected wrongdoing related to the Service, we may disclose information pertinent to the investigation.
- Safety Assurance: To ensure the safety of users of the Service or the public, we may disclose information, but only in instances where there is an imminent threat to safety.
- Legal Liability Protection: We may disclose information to protect against legal liability, but only as legally required and in a manner that upholds the confidentiality of your data.
Please note that your Excel files are treated with the utmost confidentiality. We will not access, use, or disclose these files except as described above or as explicitly consented to by you.
4. Security of Information
We understand that the security of your personal and data information is paramount. To that end, we are committed to implementing and maintaining stringent security measures designed to protect the data you entrust to us.
- We’re dedicated to protecting your data and align our practices with current data protection laws and industry standards. Our security measures, including encryption and routine reviews, aim to prevent unauthorized access and data breaches.
- Security Measures: To keep your data safe, we use widely recognized security techniques such as encryption, firewalls, and SSL technology during data transmission and storage.
- Vigilant Monitoring: Our team works hard to keep an eye out for any security threats and regularly updates our practices to tackle new challenges. If a data breach occurs, we plan to inform affected users quickly and take steps to limit any impact.
- Data Access and Training: We restrict access to your data within our systems, ensuring only trained personnel who adhere to strict protocols handle your information.
- Planning for Continuity: Our business continuity and disaster recovery strategies are designed to minimize service interruptions. With regular backups and emergency protocols, we strive to protect your data under all circumstances.
However, it’s important to acknowledge that no method of transmission over the Internet or electronic storage is completely infallible. While absolute security cannot be guaranteed, we pledge to continuously work towards maintaining the highest level of data protection and to promptly address any security breaches should they occur.
We encourage our users to also take an active role in protecting their data by using strong passwords, being cautious of phishing attempts, and safeguarding their own system security.
5. Cookie Policy
By using our service, you consent to our use of cookies. Cookies are small text files stored on your device when you visit our website, enhancing your experience. They help us remember your preferences, track browsing activity, and improve site performance. We may use various types of cookies, including essential, performance, and functionality cookies. You have control over cookies through your browser settings, where you can block or delete them as needed.
6. Policy Updates
We may periodically update our Privacy Policy. We will notify you of any changes by posting the updated Privacy Policy on this page. We recommend reviewing this Privacy Policy periodically for any changes.
7. Contact Us
If you have any questions about this Privacy Policy, please contact us:
– By email: webmaster@excelapp.io